Last updated: July 23, 2025
Singularity - AKTU Result Analysis Tool operates under a strict no-refund policy. All purchases of software licenses, subscriptions, and related services are final and non-refundable. This policy applies to all transactions processed through our platform.
Our service provides digital software solutions for result analysis and extraction. Due to the intangible nature of software products and the immediate access granted upon purchase, all sales are considered final upon completion of the transaction and delivery of access credentials.
Before making a purchase, we strongly encourage you to:
Upon successful payment processing, access to the service is granted immediately or within the timeframe specified during purchase. The delivery of digital access constitutes complete fulfillment of our service obligation, making the transaction non-reversible.
While refunds are not available, we are committed to providing comprehensive technical support to resolve any service-related issues. Our support team will work diligently to address functionality concerns, compatibility problems, or user difficulties to ensure optimal service performance.
In rare and exceptional circumstances, we may consider service credits or alternative arrangements at our sole discretion, including but not limited to:
Any such considerations are evaluated case-by-case and require comprehensive documentation of the circumstances involved.
For subscription-based services, customers may cancel their recurring subscription at any time to prevent future charges. However, no refunds will be provided for the current billing period, and service access will continue until the end of the paid subscription term.
In the event of payment disputes or chargebacks initiated through financial institutions, we reserve the right to suspend service access immediately pending resolution. Customers are encouraged to contact our support team directly to address any billing concerns before initiating disputes with their payment providers.
This refund policy complies with applicable consumer protection laws while recognizing the unique characteristics of digital software products. Where local regulations mandate specific refund rights, those provisions will take precedence over this policy to the extent required by law.
We reserve the right to modify this refund policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services following policy modifications constitutes acceptance of the updated terms.
For questions regarding this refund policy or to discuss specific circumstances, please contact our customer support team through the official channels provided on our website. We are committed to providing transparent communication regarding all policy matters.