Privacy Policy

Last updated: July 23, 2025

1. Introduction

At Singularity - AKTU Result Analysis Tool ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

2.1 Student Academic Data

We process student result data including roll numbers, marks, grades, and other academic information solely for the purpose of result analysis and extraction as requested by educational institutions.

2.2 Institution Information

We collect institutional details such as college codes, names, and contact information to provide customized service delivery.

2.3 Usage Data

We automatically collect information about how you interact with our service, including IP addresses, browser types, and usage patterns to improve service performance.

3. How We Use Your Information

  • To provide result extraction and analysis services
  • To generate reports and analytics for educational institutions
  • To improve and optimize our service performance
  • To provide customer support and respond to inquiries
  • To ensure service security and prevent unauthorized access
  • To comply with legal obligations and regulatory requirements

4. Data Storage and Security

We implement industry-standard security measures to protect your data during transmission and processing. Student academic data is processed in real-time and is not permanently stored on our servers. All data transmission is encrypted using secure protocols, and access is restricted to authorized personnel only.

5. Data Sharing and Disclosure

We do not sell, trade, or share your personal information with third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transfer or acquisition

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy. Student academic data processed through our service is typically not retained beyond the processing session. Institutional data may be retained for service improvement and support purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict processing of your information
  • The right to data portability

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze service usage. You can control cookie settings through your browser preferences, though this may affect service functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify users of significant changes through our website or other appropriate channels.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the support channels provided on our website. We are committed to addressing your privacy concerns promptly and transparently.